[ Service manual ]
Shipping, returns,
warranty.
01
Shipping
Orders are packed on the bench and dispatched within two business days. Shipping is included on every order inside the continental United States; international delivery is quoted at checkout. Tracking is emailed the moment a parcel leaves the workshop.
02
Returns
You have 30 days from delivery to return a device in its original condition. Send us your order code and we will issue a prepaid return label. Refunds land back on the original card within five business days of inspection.
03
Warranty
Every device carries a 24-month warranty covering manufacturing faults. It does not cover accidental damage or liquid ingress. Repairs are handled by our own technicians, not a third-party depot.
04
Authenticity
We source only from authorised distributors. Each unit is unboxed, burn-in tested for 48 hours, and shipped with its measured figures printed in the box — serial number included.
Still stuck?
Email us with your order code and we will answer within one business day. Bench hours are Monday to Friday, 09:00–18:00 UTC.